IT REMOTEHANDS SERVICE
End-to-end IT support for global enterprises in Korea. Hardware, software, and infrastructure — managed by certified professionals.
IT REMOTEHANDS SERVICE
End-to-end IT support for global enterprises in Korea. Hardware, software, and infrastructure — managed by certified professionals.
Reduce Cost, Maximize Business
www.retailers.co.kr
We believe enterprise IT support should be seamless, cost-effective, and delivered by people who understand your business. Our mission is to provide world-class remotehands and onsite services that let you focus on growth while we handle the technology.
All Created By Professional
Our proprietary helpdesk platform streamlines every aspect of IT support — from ticket creation and SLA tracking to real-time reporting. Every interaction is documented, measured, and continuously improved.
Our Specialist provide customized on-demand web/onsite training.
Whether it's onboarding new employees to enterprise systems or upskilling your team on the latest tools, our training programs are tailored to your organization's unique needs. Available both remotely and onsite across Korea.
Our Certified Technicians Provide:
Dispatch certified technicians anywhere in Korea within agreed SLA windows. From desk-side troubleshooting to full server rack installations, our field engineers handle it all — including Apple ecosystem support for creative and enterprise environments.
Our Certified Project Manager Provide:
From planning through execution, our project managers coordinate complex IT infrastructure deployments across multiple sites. We handle procurement, vendor coordination, and implementation — delivering turnkey solutions on time and on budget.
Our Certified Engineer Provide:
Keep your network infrastructure running at peak performance. Our engineers manage everything from fiber optic installations and data center relocations to ISP troubleshooting and CPE deployments — ensuring connectivity across all your locations.
What sets Retailers apart from the rest
Rapid deployment of certified technicians with guaranteed SLA response times across Korea.
Seamless communication in both Korean and English, bridging the gap between global HQ and local operations.
Every engineer holds industry certifications (MCITP, PMP, CCNA, Apple) and undergoes continuous training.
Full coverage across Korea — from Seoul metropolitan area to every major city, delivering consistent quality.
Tailored IT solutions with our proprietary helpdesk platform and real-time reporting system.
Assigned engineers per project who deeply understand your environment and deliver consistent service.
Proudly serving global enterprises with local expertise
Authorized reseller of our partners' products — with installation, deployment and ongoing maintenance handled by our own engineers.
Based in Seoul, South Korea
Serving clients nationwide
Available for urgent support 24/7
